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Announcement of Position Opening                                         09/16/2011

Position Title
Server Administrator/Computer Technician (PSS/6)

Job Summary

Design, install, administer, and optimize College server technology and related components as necessary. This includes ensuring the availability of client/server applications, configuring all new implementations, and developing processes and procedures for on-going management of the server environment. Where applicable, assist in overseeing the physical security, integrity and safety of the data center. Support and maintain in-house computer systems, desktops, and peripherals, including installing, diagnosing, repairing, maintaining, and upgrading hardware and software while ensuring optimal workstation performance. Maintain a high standard of customer service philosophy and responsiveness to faculty and staff technology needs. 

Responsibilities
Server Administrator
Serve as primary contact for server and server virtualization needs and issues. Coordinate and collaborate with technical and end user staff to ensure availability, reliability, and scalability of servers to meet business demands. Act as project lead in the design and review of new server systems, applications, and hardware; conduct research on options and capacity planning as needed. Develop strategies for client/server implementations; architect the infrastructure required to support those strategies. Establish and implement policies, procedures, and technologies to ensure server security. Perform file system configuration and management; define and monitor server backups and recovery procedures. Plan and implement server upgrades, maintenance fixes, and vendor-supplied patches. Recommend and execute modifications to server environment in order to improve efficiency, reliability, and performance. Monitor and test system performance and provide performance statistics and reports. Develop and maintain training materials and server documentation.

Computer Technician
Coordinate desktop management functions including imaging, remote management, policies, automated installation and updates for computer labs and end user systems.
Perform on-site analysis, diagnosis, and resolution of PC problems for end users; recommend and implement corrective action s as needed. Install, configure, and test end user workstation hardware, networked peripheral devices, and associated software products. Accurately document instances of hardware failure, repair, installation, and removal. Provide training and support to end users and staff on computer operation and other issues. Maintain appropriate records of inventory and equipment repairs and costs of technology-related equipment.

General
Work cooperatively with technical support staff to perform the above duties. Communicate appropriately and effectively with supervisor, co-workers, staff, and public. Perform in a manner which strengthens the coordination and cooperation of all organizational components of the College, including opportunities for student recruitment.

Qualifications
Two year post-secondary education required, four year degree preferred, plus two years of experience in a Microsoft Windows Server environment. Two years experience with current Windows Server Operating systems and a general knowledge of storage technologies (e.g. SAN or NAS) and Active Directory Experience installing, configuring, and maintaining server hardware and associated network and storage equipment. Experience with server virtualization technology and server performance tuning and monitoring tools would be beneficial. Two years practical experience in computer desktop management and support expected with demonstrated skills for automation practices including imaging, group policies, and remote management. Experience with installation, maintenance and repair of personal computer hardware, operating systems, network connections, and software is expected. Experience with Windows operating system preferred. Interpersonal skills are a must in in order to assure the ability to relate well with persons at all levels of computer competency. Due to the unlimited access to the computer systems, a high degree of confidentiality is required.

Salary/Benefits

Salary based on experience.  Fringe benefits of Blue Cross/Blue Shield major medical health insurance, eye care, dental, life and disability insurance, retirement benefits as provided by Social Security and Iowa Public Employees’ Retirement System (IPERS) or TIAA-CREF.

Employment Date
ASAP

Materials Required

    cover letter

    NIACC application form

    resume with references

    transcripts (unofficial copies acceptable)


 

An Equal Opportunity/Affirmative Action Employer.

    Applications are available from NIACC Human Resources at 641-422-4285 or online at niacc.edu.


Application Information

  • To be considered an applicant, you must complete a NIACC application form. A resume will not replace the application form.
  • Only applicants with complete materials will be considered.
  • Please remember to sign your application.
  • Return application materials to:
    North Iowa Area Community College
    Attention: Human Resources
    500 College Drive
    Mason City, IA 50401
  • Appointments will be scheduled with those individuals selected for an interview.
  • Applications will be accepted until the position is filled.
  • When the selection process has been completed, all applicants will be notified in writing.

Requests for reasonable accommodation during the application and/or interview process should be made to the Human Resources Office (641) 422-4211.

North Iowa Area Community College is committed to the policy that all persons shall have access to its programs, facilities, and employment without discrimination based upon race, religion, color, creed, gender, national origin, marital status, age, physical or mental disability as required by Title VII of the 1964 Civil Rights Act, Title IX of the 1972 Education Amendments and Section 504 of the Federal Rehabilitation Act of 1973.

The Immigration Reform and Control Act requires that the College obtain documentation from every individual who is employed which verifies identity and substantiates his/her right to work in the United States.

Inquiries regarding compliance with Title IX, Title VII, or Section 504 may be directed to Shelly Schmit, EEO/AA Officer, Human Resources, 500 College Drive, Mason City, Iowa 50401 or via telephone at 641-422-4211.  Inquiries may also be directed, in writing, to the Mason City Human Rights Commission, Iowa Civil Rights Department, or to the Director of the Region VII Office of Civil Rights, Department of Education, Kansas City, Missouri.


The College
North Iowa Area Community College has the distinction of being the first public two-year college in the state of Iowa, having been established in 1918 as Mason City Junior College. NIACC is an integral part of the educational, cultural, and economic foundation of the nine-county region it serves. The College operates a main campus in Mason City, a progressive community of 30,000 located halfway between Minneapolis, Minnesota, and Des Moines, Iowa. The main campus encompasses over 500 acres of land, including contemporary facilities, an agricultural technology center, athletic facilities, and lakeside student housing. Mason City and surrounding communities provide a strong manufacturing and retail base with outstanding schools and cultural and recreational opportunities.


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North Iowa Area Community College, 500 College Drive, Mason City, IA 50401
423-1264 or 1-888-GO NIACC
www.niacc.com

 
 


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North Iowa Area Community College, 500 College Drive, Mason City, IA 50401
641-423-1264 or 1-888-GO NIACC
www.niacc.edu