We can help with technical problems related to NIACC passwords, logging in to lab computers, E-mail, ANGEL (online course management system), NIACC wireless, WebAdvisor, lab computers, office computers for staff, software issues, Datatel and more. NIACC Technology Services does not repair nor support personal computers. For many problems you may get the fastest results if you call our toll-free number below (24 hours - seven days per week).
On Campus - Call Extension 4357 or 422-4357 (there will be a slight delay as the call is transferred to the Centralized Help Desk)
Toll Free - 866-614-5020 (from a Campus phone dial 9-1-866-614-5020)
Please be prepared to
answer the questions from the form below.
From a Campus phone dial 9-1-866-614-5020
Help Desk Form - You can also submit this technical support form and a Help Desk technician will contact you, but there will be a delay of two hours or more. We can not reset passwords via email. If you need your account unlocked or password reset please call 1-866-614-5020 (anytime day or night).
Self-Service - View all of your Help Desk tickets or submit a new
ticket.
Log in with your complete NIACC email address (such as - jbsmith123@niacc.edu)
and your email password.
Live Chat - Opens in a new window.
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North Iowa Area Community College, 500
College Drive, Mason City, IA 50401
641-423-1264 or 1-888-GO NIACC
www.niacc.edu