Student Life

Changing Your Password

NIACC is committed to a secure information technology environment, and in this time of ever increasing attempts to improperly obtain personal information, the need for a strong password policy is greater than ever. To protect your personal information and the information of our students, the College strengthened its policy on password usage.

The password policy applies to all NIACC staff and faculty credentials (username and password combinations) utilized on college-provided and personal devices to attach to College services (e.g., wireless network, portal, email, etc.).

  • All passwords must be changed at least every 90 days.
  • You will receive email reminders to change your password 14 days, 7 days & 1 day before it expires.
  • All passwords must be ‘strong passwords’, having the following characteristics: •At least eight characters in length.
  • Include three of the following four characteristics:
    • upper case characters (e.g., A-Z) )
      lower case characters (e.g., a-z)
      numbers (e.g., 0-9)
      symbols (e.g., !@#$%^&*()_+|~-=\`{}[]:”;'<>?,./)
  • Do not include any part of the account name or the word ‘NIACC’
  • The last four passwords are retained and will not be accepted (you cannot repeat a password).
  • You can change your password only once in a 24 hour period.
  • Accounts will be ‘locked’ (unable to be used) after three unsuccessful attempts to log in. To unlock your account do one of the following
    • Wait 30 minutes – it will unlock itself
    • Call the Help Desk at 866-614-5020 – ask to have your account unlocked
    • Use the Password Self-Service (NIACC public website – Quick Links – Password Self-Service) – click on Unlock Account – enter username – answer 2 security questions – click on Unlock Account button

Password Self-Service –  Sign up for Password Self-Service and change your password on or off campus.

Step-by-Step Guides (PDF)

Password FAQ