Technology Help Desk
We can help with technical problems related to NIACC passwords, logging in to lab computers, TrojanHome, E-mail, Canvas (online course management system), NIACC wireless, lab computers, office computers for staff, software issues, Datatel/Colleague and more. NIACC Technology Services does not repair nor support personal computers.
DID YOU KNOW…that you log in to one place – TrojanHome – to access email, CANVAS, Self-Service, announcements and notifications?
For help logging on, take a look at the Logon Instructions
The fastest way to get technical help:
On Campus – Call Extension 4357 or 641-422-4357 (there will be a slight delay as the call is transferred to the Centralized Help Desk)
Please be prepared to answer the questions from the form below.
Technical Support Form – Submit this form and a Help Desk technician will contact you, but there will be a delay of two hours or more. We cannot reset passwords via email. If you need your account unlocked or password reset after 7:00P.M. please refer to Password Self-Service.