Technical Request Form

For many problems you will get the fastest results if you call our toll-free number below. Expect a two-hour delay or more if you submit this form.

Please Call: 641-422-4357, be prepared to answer the questions from the form below.

NOTICE: Students now access WebAdvisor (now called TrojanHome Self-Service), student email, CANVAS and student announcements through the TrojanHome portal.

This form is for registered NIACC students to request assistance with accessing a NIACC lab computer, TrojanHome, e-mail, online courses, wireless access or WebAdvisor. You will not get an immediate response by submitting this form.
Have you read the Log on instructions that you received when you registered?
You will use the same username to log in to TrojanHome, CANVAS, student e-mail, NIACC wireless, WebAdvisor and the computers in the NIACC student computer labs.
Please contact the instructor before the start of an online course. Many instructors have information to send you via email.