Student Life

Help Desk

Image of man with a headset.

We can help with technical problems related to NIACC passwords, logging in to lab computers, MyNIACC, E-mail, ANGEL (online course management system), NIACC wireless, WebAdvisor, lab computers, office computers for staff, software issues, Datatel and more. NIACC Technology Services does not repair nor support personal computers. For many problems you may get the fastest results if you call our toll-free number below (24 hours – seven days per week).

DID YOU KNOW…that you log in to one place – MyNIACC – to access email, ANGEL, WebAdvisor (now called Self-Service), announcements and notifications?

For help logging on, take a look at the Logon Instructions

The fastest way to get technical help:

On Campus – Call Extension 4357 or 422-4357 (there will be a slight delay as the call is transferred to the Centralized Help Desk)

Toll Free – 866-614-5020 (from a Campus phone dial 9-1-866-614-5020)

Please be prepared to answer the questions from the form below.
From a Campus phone dial 9-1-866-614-5020

Technical Support Form – Submit this form and a Help Desk technician will contact you, but there will be a delay of two hours or more. We can not reset passwords via email. If you need your account unlocked or password reset please call 1-866-614-5020 (anytime day or night).

Help Desk Self-Service – View all of your Help Desk tickets or submit a new ticket.
Log in with your complete NIACC email address (such as – and your email password.

Help Desk Live Chat – click the button below to chat with a Help Desk agent.