About NIACC

Monitoring Progress

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The role of the Board includes oversight of the College’s performance of those functions deemed essential to the fulfillment of its mission. The College is organized around these functions and gauges its performance through the use of key performance indicators (KPI). College leadership is expected to set and achieve high standards as it directs the operation of each of the essential functions. The Board monitors the performance of College leadership and these functions through periodic written reports. These reports are scheduled on an annual calendar and are posted internally on the College employee portal site for review.

Following each report, the Board assesses its satisfaction with the featured function, completing an evaluation form which produces an aggregate rating which is also posted. Through continuous improvement strategies, College leadership strives to earn improved and generally high ratings over time.