Company Name: North Iowa Community Action Organization

Job Responsibilities: ✨ Now Hiring: Client Resource Specialist Floater ✨
🕒 Full-Time | Monday–Friday

North Iowa Community Action Organization is looking for a Client Resource Specialist Floater to support individuals and families throughout our 9-county service area.

This rewarding role helps connect people with essential programs, services, and community resources that make a real difference.

📍 Primary office location: Mason City
📅 One day per week: Charles City
🚗 Limited travel to outreach offices as needed, including:

Forest City
Hampton
Algona
Clarksville
Charles City
Mason City
If you enjoy helping others, thrive in a fast-paced environment, and love variety in your workday, this could be the perfect fit for you!

What You’ll Do
As a Client Resource Specialist Floater, you will:

Interview clients in office and home settings to assess needs
Complete applications for North Iowa Community Action Organization programs and services
Connect clients with community resources and partner organizations
Provide referrals and follow-up support
Travel within the service area on a limited, as-needed basis
Qualifications
High school diploma or GED required
Associate degree in Human Services or related field preferred
1–2 years of human services experience preferred
Strong multitasking and organizational skills
Excellent computer, communication, and assessment skills
Compassionate, professional, and able to work independently
Benefits
We offer a great benefits package, including:

IPERS
Health, dental, and vision insurance
LTD, STD, and life insurance
Paid holidays
Paid time off
Mileage reimbursement
📩 How to Apply
Interested candidates should submit their resume to jobapps@nicao-online.org. Applications are accepted until the position is filled. If you have any questions about this position, please contact the Human Resources Department at 641-423-8993 ext. 142.

North Iowa Community Action Organization is an Equal Opportunity Employer

Pay Range: $17.00-$18.00

Company Address: 218 5th Street SW, Mason City Iowa, 50401

Company Phone: (641) 423-8993

Fax: (641) 423-1858

Company Email: kmeyer@nicao-online.org

Company Website: https://nicao-online.org/employment/

Hours Per Week: Full-time

Days: 5

Hours: 8

Date Position Expires: 05/31/2026

How to Apply: Apply online via the company website, Email resume and cover letter

Requirements: Background Check

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