Network Operations Center Specialist
Company Name: CL Tel
Job Responsibilities: Principal Responsibilities:
*Monitors network system performance.
*Prepares logs, reports, user guides, and other necessary documentation as needed to track and analyze use and costs of network equipment and systems.
*Executes backups, recovery procedures, equipment repairs, and preventive maintenance.
*Trains external and internal users in the proper use of existing and new equipment and assists them in identifying and resolving any problems.
*Identifies areas of operation that require equipment modifications and upgrades.
*Researches, assesses, tests, and evaluates hardware and software upgrade options to determine efficiency, reliability, and compatibility with existing systems.
*Assists in the development and maintenance of HPBX device software upgrades and customer sales requests, and telecommunications equipment for customer premises equipment.
*Develops procedures and drafts necessary guidance documentation for installation, use and troubleshooting of hardware and software.
*Learns about available equipment, products, and services through vendors.
*Compiles technical specifications and requirements to send to vendors for bids.
*Develops, maintains, documents, and implements business continuity and disaster recovery plans for telecommunications networks.
*Maintains knowledge of industry best practices and emerging technology by completing continuing education courses or meetings.
*Monitors or participates in the installation of equipment as directed.
Pay Range: Based on experience
Company Address: 107 N 4th Street, Clear Lake Iowa, 50428
Company Phone: (641) 357-2111
Fax: (641) 357-8800
Company Email: jobs@cltel.com
Company Website: http://www.cltel.com/careers
Hours Per Week: Full-time
Days: Monday – Friday (Some Saturdays)
Hours: 8:00 – 5:00 pm
Date Position Expires: 06/29/2024
How to Apply: Apply online via the company website, Apply in person, Email resume and cover letter
Requirements: None
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