Customer Sales & Service Representative
Company Name: OmniTel Communications
Job Responsibilities: Responsibilities include inside and outbound selling and implementation of appropriate sales, customer service, prospecting, and customer retention practices. Also included are daily retail and business operation procedures.
Principal Duties and Responsibilities
• Maintain a broad knowledge of communication products and technology
• Demonstrate proficiency in all sales products and services and be proactive in attracting new customers-make recommendations to exceed the customer’s expectation.
• Assist with questions, complaints, and concerns that customers may have and resolutions for a positive outcome and experience
• Communicate effectively with all vendors, co-workers, customers, and visitors
• Perform daily and monthly audits of internal accounts and maintains organized filing systems
• Create, process & route service orders and trouble tickets; maintain accurate data bases for various product & services across multiple lines.
• Provide customer courtesy follow-ups calls or via email notification if appropriate
• Appropriately handle and maintain customer proprietary information in accordance to company policy
• Outbound sales and service calling, lead generation, and solution selling.
• Attend & participate in regularly scheduled service, sales and/or training meetings.
To see further details on the position or to apply please go to https://omnitel.biz/careers/ .
Pay Range: $14-$16 hrly
Company Address: 608 E Congress Street, Nora Springs Iowa, 50458
Company Phone: (641) 749-2531
Company Email: gschotanus@omnitel.biz
Company Website: https://omnitel.biz/
Hours Per Week: Full-time
Days: M-F
Hours: 8am-5pm
Date Position Expires: 05/31/2024
How to Apply: Apply online via the company website, Email resume and cover letter
Requirements: Background Check
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